QA For PM And Design
This page is for teammates reviewing product quality, usability, clarity, and trustworthiness rather than implementation details.
Best use of your time
Focus on:
- whether the system makes sense without explanation
- whether primary tasks feel fast and clear
- whether offline and sync behavior feels trustworthy
- whether wording, labels, and empty states match product intent
- whether anything feels confusing, inconsistent, or fragile in real use
Suggested review flow
- install or open the current build
- complete the main capture workflow once
- review one offline/save/sync scenario
- review one admin workflow that surfaces the captured data
- file clarity, trust, and usability feedback separately from technical bugs when useful
PM and design pass checklist
First impression
- launch feels trustworthy and polished
- login flow is easy to understand
- onboarding or first-run guidance explains the product clearly
- navigation labels make sense without extra explanation
Capture workflow
- the primary capture path is obvious
- the form steps feel logical and not overwhelming
- templates feel useful rather than noisy
- similar insight warnings are understandable
- save confirmation is clear and reassuring
Offline confidence
- it is clear when something saved offline
- pending and sync state is visible without hunting for it
- reconnect behavior feels automatic and trustworthy
Content quality
- product area labels are understandable
- priority and sentiment choices feel useful
- dashboard information is readable and not misleading
- error messages are understandable for non-engineers
Visual and UX polish
- layout feels stable on your device size
- important actions are visually distinct
- settings and profile flows are easy to navigate
- dark mode feels intentional if tested
Admin portal review
- dashboard tells a coherent story
- events and insights pages are easy to scan
- screenshots, cards, and charts feel readable
- bug report entry points are easy to find
What to flag
- confusing wording
- unclear status messages
- awkward multi-step flows
- places where you hesitate or backtrack
- places where a field user would likely miss important context
- anything that reduces trust in saved data or synced data
What not to worry about alone
You do not need root cause. Report:
- what you tried
- what you expected
- what felt wrong
- whether it blocked the workflow or just felt rough
Reporting guidance
Use Bug Report Template for concrete issues and attach screenshots whenever possible.
If the feedback is more directional than broken, note it as:
- usability concern
- messaging issue
- visual polish issue
- trust/confidence issue
Related references
Operations > QA Tester GuideOperations > Bug Report Template